Privacy Policy

Introduction

This Privacy Policy explains how Victoria Station Cafe collects, uses, and protects information when you visit victoriastationcafe.com or use our services in person and online.

Effective date: September 19, 2025

Information We Collect

We may collect personal details such as your name, email, phone number, and reservation or order information. Payment data is processed securely through trusted providers — we do not store full card details. We also gather website usage data, such as IP address, device and browser type, and interactions for analytics and security. Cookies and similar technologies are used to support essential features, remember preferences, and measure performance.

How We Use Information

Information is used to confirm and manage reservations, orders, and catering requests. We also use it to provide customer support, respond to inquiries, send updates or promotions (with your consent where required), and to improve our services while maintaining security and preventing fraud.

Sharing Information

We do not sell your personal data. Limited information may be shared with service providers such as payment processors, delivery partners, or IT vendors, and only for legitimate business purposes.

Data Retention

Personal data is kept only as long as necessary to provide services and meet legal obligations. Once no longer required, data is securely deleted or anonymized.

Your Rights

You have the right to request access to your information, ask for corrections or deletions, and opt out of marketing communications. Where legally applicable, you may also restrict or object to certain types of processing. To exercise your rights, contact us at info@victoriastationcafe.com.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted here with a new effective date, so we encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@victoriastationcafe.com.